Social media is based on user content and encourages communication between users, leading to social collaboration. Libraries are increasingly embracing social media to engage users and allow active participation (e.g. communication with and between library clients on the Library's Facebook page, client-submitted book reviews on the Library blog etc). They can also use social media applications to create content that can be easily accessed by clients (e.g. creating albums of historical photos on a Flickr account).
Web 2.0 applications commonly used by libraries include:
- Flickr
- Blogs (various blog platforms)
For further information, view the following sources:
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